Frequently Asked Questions

If you are unable to login to the paysite, please check the username & password you received by email when you first signed up to the site. Your username/password is also located here if you were billed by CCBill [you will need 2 of the following 3 items: Email Address, Credit Card Number or Subscription Number to access your login/password]. It may be a good idea to copy & paste both the login/password instead of typing it yourself into the login/password prompt. If you get a white page when trying to login or a page that says authentication has failed after double checking your login details, please contact support here and include your IP address which may be found here.


If you joined a site that comes with bonus sites (not all do), and have tried unsuccessfully to login to a bonus site multiple times and failed each time, your account may now be blocked for that site.  This block will automatically resolve itself within an hour. If you are still having issues, even after waiting for your account to reset on the site


To cancel your account, you will need 2 of the following 3 items: Email Address, Credit Card Number or Subscription Number. Your subscription number is in the email you received from CCBill when you first signed up. You can cancel your account by clicking here.


All of our sites are mobile / tablet friendly, please make sure you log into the actual mobile site, they would begin with a mobile.domain.com (ie. mobile.katesplayground.com) or m.domain.com (ie. m.gndpass.com).  Please remember that we are not responsible for any date usage or charges you may incur with your mobile provider if you’re not using wifi.


Your IP Address is as follows – 3.239.59.193

Please use this for any support requests involving denied login attempts.


Zipsets are NOT included with regular membership to the site. They need to be purchased seperately or in addition to your existing regular membership.  If you did purchase a zipset and are still unable to login please contact us here.


We are unable to transfer memberships between sites.


Unfortunately there are those who will use the girls pictures on dating sites and social media to get money from you.  None of the girls live in Nigeria.  We are not responsible if you send money to any of these scam artists.